3. Acclaim Server Management Plans
A range of proactive monthly services offering peace of mind that a qualified trained technician is regularly reviewing your server environment and performing the tasks needed to keep your systems running smoothly. Regular scheduled maintenance is not only essential to ensure the health of your servers and network, but it is also vital in maintaining required patches and updates and identifying issues and risks before they become a problem.
ABC Acclaim Basic Care
- Check backup.
- Review the event logs and resolve minor issues.
- Apply the latest updates and patches and reboot the server in the evening.
- All checks performed toward the end of each month
- From NZ$245 per month +GST
AAC Acclaim Advanced Care
- Check backup.
- Review the event logs and resolve minor issues.
- Weekly security update and patch management
- Weekly Server reboots
From NZ$395 per month +GST
APC Acclaim Premium Care
- Check backup.
- Managed server monitoring
- Managed Server antivirus
- Review the event logs and resolve minor issues.
- Weekly security update and patch management
- Weekly Server reboots
- Regular hardware audits and firmware upgrades
- Emergency patch management
- Priority 2 hour response time for non-responsive servers
From NZ$495 per month +GST
Additional Services
Cyber protection
- Managed Phishing simulations and user training
- Sender Policy Framework (SPF)
- Multi-Factor Authentication (MFA)
- pre-screen e-mails for potentially malicious attachments and links- SMX or similar Office 365 filters
- Office 365 Advanced Threat Protection add-on
- Windows Defender online.
Acclaim Hardware protection
- New Firewalls
- Replacement of obsolete or vulnerable routers and older firewalls
- Switches
- Firmware updates
Cloud Services
- AZURE hosting
- Virtual Windows
- Office365: Email, Sharepoint etc
- Google Workspace
Managed Email Signatures
- Add alerts based on Covid Levels to companywide signatures
- Add product promos
- Add links